How to build an AI SMS ChatBot
Learn HOW to build an AI powered SMS ChatBot and WHY it can improve customer experience and engagement
One trend we expect to accelerate over the next year is the use of AI experiences by brands of all sizes to improve customer engagement. As we show in the demo - AI can provide not just improved functionality but also engaging experiences that match the personality of the brand. We use SMS as the connection in this example, but similar experience can be built in dedicated websites or embedded components of a website.
Right now, some brands may be wary of the negative press on inaccuracies and unpredictable responses from ChatGPT, but we’ll talk about how this can be managed through the AI stack and configuration settings.
ChatGTP provides the most open ended AI experience, but more constrained versions are possible
The demo includes an overview of how to build an SMS centered AI experience to improve customer engagement.
Background on Chatbots types and how to constrain the experience
Adding personality and custom knowledge to the AI experience
Discussion on tools and tech stack for the demo and in a production environment.
Contact us at: info@genaipartners.com to discuss how you can build AI powered experiences for your brand or customers’ brands.
